1. Introduction

IIITHRIII ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://iiithriii.com and use our services, including mentorship bookings and newsletter subscriptions.

2. Information We Collect

2.1 Information You Provide

We collect information that you voluntarily provide when you:

• Book a mentorship session: Name, email address, phone number (optional), preferred date/time, service type, session details, and any additional information you provide in your message
• Subscribe to our newsletter: Email address
• Submit a testimonial: Name, email address, testimonial text, and star rating
• Contact us: Name, email address, and message content

2.2 Automatically Collected Information

We automatically collect certain information when you visit our website:

• Analytics Data: We use Umami Cloud (privacy-focused analytics) to collect anonymous usage data including page views, referral sources, country, device type, and browser. Umami does not use cookies and does not track personal information.
• Technical Data: IP address (anonymized), browser type, operating system, and device information
• Preferences: Theme preference (dark/light mode), accessibility settings, language preference, and audio player state are stored locally in your browser

2.3 Cookies and Local Storage

We use browser local storage (not cookies) to remember your preferences:

• Theme preference (dark/light mode)
• Language selection (English/French)
• Accessibility settings (font size, line spacing, focus mode)
• Audio player settings (volume, visualizer preferences)

This data stays on your device and is never transmitted to our servers.

3. How We Use Your Information

We use collected information for the following purposes:

• To process and respond to mentorship booking requests
• To send newsletters and updates about shows, releases, and mentorship availability (only if you subscribed)
• To improve our website and user experience
• To analyze website traffic and usage patterns (anonymously)
• To respond to your inquiries and provide customer support
• To comply with legal obligations

4. Third-Party Services

We use the following third-party services that may collect or process your data:

4.1 Umami Cloud (Analytics)

We use Umami Cloud for privacy-focused website analytics. Umami does not use cookies, does not track personal information, and anonymizes all data. Visit Umami's Privacy Policy for more information.

4.2 Web3Forms (Form Submissions)

Mentorship bookings and newsletter subscriptions are processed through Web3Forms, which sends form data directly to our email. Web3Forms does not store your data. Visit Web3Forms Privacy Policy.

4.3 DNB Radio

Our website features an optional audio player streaming from DNB Radio (dnbradio.com). When you play the radio, you connect directly to their streaming server. We do not control or have access to their data collection practices.

4.4 Embedded Content

Our website embeds content from third-party platforms including YouTube, SoundCloud, Instagram, and Bandcamp. These platforms may collect data when you interact with embedded content. Please review their respective privacy policies.

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With Web3Forms to process form submissions and deliver emails
• Legal Requirements: If required by law, court order, or government regulation
• Business Transfers: In connection with any merger, sale, or transfer of our business assets
• With Your Consent: When you explicitly agree to share your information

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy:

• Booking inquiries: Retained in email for up to 2 years or until you request deletion
• Newsletter subscriptions: Until you unsubscribe
• Analytics data: Anonymized data retained for up to 24 months

7. Your Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data
• Opt-Out: Unsubscribe from newsletters at any time
• Data Portability: Request your data in a portable format
• Withdraw Consent: Withdraw consent for data processing at any time

To exercise any of these rights, contact us at najim@thesoukfactory.com.

8. Security

We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

9. Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

10. International Data Transfers

Our website is hosted and operated in Canada. If you access our site from outside Canada, your information may be transferred to and processed in Canada, which may have different data protection laws than your jurisdiction.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

• Email: najim@thesoukfactory.com
• Website: https://iiithriii.com